We are always cautious about packing and sending our herbal products in India, and we are quite confident that you will not get disheartened while using these ayurvedic products. If you still think that these products haven’t fulfilled your demands then we have an offer of return policy as well. This covers 7 days money back guarantee counting from the day you obtain your product less 25% of restocking, handling and shipping charges. The return policy of Global Health Solutions says that always return the products that are unopened. We will refund your money after doing the brief inspection of those supplements that you have returned to us. Any mark or indication of the use of these products won’t entertain the money back and we strictly follow this protocol without any exceptions made. If you do not return the whole order then the part that you have returned us would be charged normally we charge for the products minus the costs we have previously mentioned. Important Note: If the items are returned to us because of non-acceptance of the items/incomplete address/unclaimed products, it will be refunded according to our return policy only in which you will get your money except the 25% restocking, handling and shipping cost. Want to claim for a refund, kindly email us at [email protected] * All returns are less 25% of re-stocking charges that cover restocking, shipping and handling price. Restocking charges are fixed and are not subjected to change.
The return packet should clearly indicate "RETURNS" at the top of the address label. Also mention your order number, order date, reason for return and any other details which you think might be helpful in processing your claim. Once our claim settlement team evaluates the request and find it eligible for the refund, we issue you a refund within 7 days.
Returns for exchange: If you want to exchange any of the products you purchased from us, you can do so within 15 days from the date of receipt of items. Please write to us at [email protected] for exchange related queries. You can also reach us via phone. Please dial 1800 833 0009 between 10 am and 5 pm, Monday to Friday, for any queries.